1Project work and financial commitments
A managed services provider (MSP) performs technology work for clients. Some work is covered by an ongoing service contract. A project is a defined piece of work with an agreed scope, price and completion requirements. Replacing a client's network equipment can be a project even when the client also pays a monthly support fee.
Project revenue is the amount earned under the applicable accounting policy as the project work or product delivery occurs. A cash receipt is money arriving in the bank. The client may pay a deposit before the business earns the full amount. The business may also finish work before the client pays. Calculate the project's earnings and its cash timing separately.
A commitment is an agreement that will require future payment or work. A signed purchase order, an accepted supplier quote or an employment agreement can create a commitment before money leaves the bank. A commitment register is a list of those obligations, their amounts and their expected payment dates. The register helps the CEO see obligations that the bank balance alone does not show.
QuickBooks Online records accounting transactions. Syncro supplies the project scope, billing and service information. Excel can show estimated project costs and the sequence of cash payments. The admin manager prepares the estimate and payment schedule. The CEO approves a commercial commitment under the company's authority rules. The person coordinating delivery confirms the equipment and labor assumptions before an order is placed.
2Scope and cost estimate
A scope describes the work included in a project. The scope should explain the equipment, installation work, exclusions and evidence of completion. A cost estimate lists what the business expects to spend or use to deliver that scope. An estimate needs quantities and unit costs, rather than a single unexplained total.
Separate equipment purchase cost, freight, assigned delivery labor, subcontractors and other direct project costs. Assigned labor uses an agreed rate that includes the employer costs selected for the analysis. If a technician is already on payroll, the project labor may use existing capacity without creating an additional payroll payment. The labor still uses time that could serve other clients. Overtime or a new subcontractor can create an additional cash payment.
A contingency is an allowance for specified uncertainty in an estimate. Explain the uncertainty and how the allowance was calculated. A contingency does not become a bill or expense simply because the estimate contains the line. The CEO can decide whether a supplier quote, a site inspection or a smaller scope would resolve the uncertainty before accepting the project.
A change order records an agreed change to project scope, price or schedule. If the client asks for additional work, estimate the additional cost and obtain the required approval before promising the revised delivery. The service record should distinguish work in the accepted scope from proposed additional work. Otherwise finance may see higher labor cost without enough evidence to bill the client.
3Project gross profit
Gross profit is revenue minus the direct delivery and product costs included under the company's classification. Gross margin is gross profit divided by revenue, expressed as a percentage. For a project, use the revenue and direct costs for that project on the same basis. Shared office and administrative costs remain outside this example's project gross profit.
Practice example: a project price is $12,000, excluding any sales tax. Equipment costs $6,000. Assigned installation labor costs $2,000. Freight costs $300, and an outside installer costs $700. Total direct costs are $9,000. The project gross profit is $12,000 minus $9,000, or $3,000. Gross margin is $3,000 divided by $12,000, or 25%.
| Project item | Amount | Evidence |
|---|---|---|
| Revenue | $12,000 | Accepted scope and price |
| Equipment | $6,000 | Current supplier quote |
| Labor, freight and installer | $3,000 | Hours, rate and quotes |
| Gross profit | $3,000 | Revenue less direct costs |
The 25% result is arithmetic for the practice example. It is not a target for the company. The CEO still needs to know whether the estimate is complete, whether the client will accept the price and whether the delivery team has the capacity. A project with positive gross profit can consume scarce cash or delay more valuable work.
Keep sales tax outside the example's revenue and margin calculation when the company collects it on behalf of a tax authority. Actual taxability and reporting depend on the transaction and jurisdiction. Obtain the company's approved treatment from its accountant before preparing a real quote or invoice.
4Project cash timing
A payment term states when an amount must be paid. Compare the supplier's payment terms with the client's payment terms before ordering equipment. A cash funding gap occurs when project payments leave before enough related cash receipts arrive. Profit measures the earning result. The funding gap measures the cash the business must supply while the work is underway.
Practice example: the $12,000 project requires a $4,000 client deposit before equipment is ordered. The supplier then requires $6,000. Freight and the outside installer require another $1,000 before final collection. The remaining $8,000 client payment arrives after acceptance. For this simplified timing exercise, regular employee payroll is already included in the company's payroll schedule. The assigned $2,000 of project labor is therefore excluded from additional project cash payments.
Start the project cash schedule at zero. The deposit raises cumulative project cash to $4,000. The equipment payment reduces the total to negative $2,000. Freight and installer payments reduce the total to negative $3,000. Final collection raises cumulative project cash to $5,000. The maximum funding gap in this simplified schedule is $3,000.
The $5,000 ending project cash is higher than the $3,000 project gross profit because this schedule omits the $2,000 of regular payroll allocated to the project. Include the full payroll payment in the company cash forecast once. The project schedule and the company schedule must agree on what each contains. A calculation that subtracts payroll in both schedules would double count the payment.
5Deposits and purchase approvals
A deposit is an advance payment under the agreement's terms. Confirm whether the contract allows the deposit to be applied, returned or retained, and under what conditions. A deposit received before the company earns the revenue may be recorded as a liability until the relevant performance occurs. The accountant determines the appropriate recognition policy for the actual contract.
A larger deposit, a milestone invoice or supplier credit can reduce a funding gap. A milestone invoice bills an agreed stage of work. Supplier credit allows payment after a stated period. Compare alternatives using payment dates, financing costs, the client's acceptance and the company's obligations if delivery fails. A favorable-looking payment schedule does not remove the obligation to complete the accepted work.
Practice example: increasing the earlier deposit from $4,000 to $7,000 would cover the $6,000 equipment payment and $1,000 freight and installer payments in the simplified schedule. The result assumes the client agrees and pays before those obligations are due. Asking for a deposit creates no cash until the payment arrives. Check the cleared receipt before releasing an order whose approval depends on that deposit.
Separate supplier selection, purchase approval and payment verification where practical. In a seven-person company, the CEO may review a supplier order and the admin manager may prepare payment. Confirm changes to supplier payment instructions through a known contact method. Keep the order, client approval, supplier invoice and payment evidence connected so another reviewer can reconstruct why the payment was made.
6Completion records and estimate review
Client acceptance is the evidence that the client agrees the specified work or delivery has been completed under the contract. Define the evidence before beginning the work. A final invoice may depend on acceptance, a delivery event or another term. The project coordinator supplies the required completion record to the admin manager.
After the project, compare the estimate with the actual revenue, equipment, hours and outside costs. A variance is a difference between an expected amount and the actual amount. Identify whether the variance came from price, quantity, extra scope, missing records or a changed supplier cost. The cause matters because each cause calls for a different correction.
If installation took longer than estimated, check the work description and recorded hours. The next estimate may need more labor, a different delivery method or clearer exclusions. If equipment cost rose because the quote expired, check the gap between client approval and purchasing. If an invoice remains unpaid after acceptance, review the billing record and collection process rather than treating the delay as additional revenue.
Keep a distinction between estimated profit, earned profit and collected cash in the review. The admin manager can report all three without forcing them into a single number. The CEO uses the differences to decide whether to change quotation practices, payment terms or the type of projects the business accepts. Preserve the estimate version used when the decision was made so the comparison remains meaningful.
7Project funding practice
Practice example: a small project has a $10,000 price. Equipment costs $5,000. Freight and an outside installer cost $1,000. Assigned regular payroll labor costs $1,500. A $3,000 client deposit arrives before purchasing. The supplier and installer are paid before a $7,000 final client collection. Regular payroll appears separately in the company cash forecast.
- Calculate direct cost, gross profit and gross margin.
- Prepare a cumulative project cash schedule using the deposit, supplier payment, freight and installer payment, then final collection.
- Find the maximum cash funding gap in that schedule.
- Calculate the deposit that would eliminate the gap under these stated assumptions.
- Explain why ending cash in this project schedule differs from gross profit.
- List the client and supplier records needed before the CEO approves purchasing.
Check your work
Direct cost is $5,000 + $1,000 + $1,500 = $7,500. Gross profit is $2,500 and gross margin is 25%. Cumulative project cash moves from $3,000 to negative $2,000, then to negative $3,000, then to $4,000. The funding gap is $3,000.
A $6,000 deposit would cover the equipment, freight and installer payments in this simplified sequence. The final collection would then be $4,000. Regular payroll remains in the company schedule, so ending project cash of $4,000 exceeds gross profit by the $1,500 assigned labor amount. If the project requires additional payroll payments, include those in the relevant cash schedule.
The approval packet should include accepted scope, payment terms, a current supplier quote, delivery capacity, completion evidence requirements and the calculated funding gap. The CEO must also see any unapproved change or unresolved tax treatment.
8Your company project approval packet
Choose a completed project with approved access to its records. The admin manager prepares a cost estimate comparison and a payment timeline using anonymous identifiers in any shared training discussion. The person responsible for delivery checks the scope, hours and completion evidence. Reconcile the revenue and direct costs to the accounting record for the relevant period.
Prepare the same packet for a proposed project when the CEO is ready to review one. State the accepted or proposed price, estimated gross profit, largest funding gap, source of available cash and conditions for purchasing. Separate signed work from a proposal. Label dates as contract dates, expected dates or actual dates so the reader knows how certain each entry is.
The CEO approves the commercial terms and payment exposure. The admin manager checks that the agreed conditions occur before preparing an order or payment. The deliverable is a project approval packet with an estimate, cash timeline and documented purchasing conditions. Review the completed project afterward and record one specific improvement to the next quotation or billing process.
9Going deeper
Product revenue can require a gross or net presentation depending on whether the business controls the product or acts as an agent in arranging delivery. A supplier invoice and a client invoice alone do not settle that accounting judgment. Obtain the accountant's policy for the relevant arrangement and apply the policy consistently.
Some contracts earn revenue over time and others at a point in time. Billing dates and deposits do not independently determine the accounting treatment. For a complex project, the admin manager gathers the agreement, milestones and completion evidence for the accountant. The cash schedule can still show expected receipts and payments while the revenue policy is being resolved. Describe the outstanding accounting question in the approval packet so estimated profit is not presented as a settled accounting result.
10The completed work
A project approval packet with estimated profit, cash timeline and purchasing conditions.
Keep approved company work in your finance workspace. The course records study progress in this browser; it does not store your reports or forecast files.
11Quiz
- Answer
Gross profit is $3,000. Gross margin is gross profit divided by revenue.
- Answer
The largest negative cumulative project cash amount is $3,000 under the stated sequence.
- Answer
Project cost allocation measures use of labor. The cash forecast records when the company actually pays payroll.
- Answer
Confirm the current supplier price and availability before accepting the financial commitment.
- Answer
Estimate the additional work and obtain the required approval before committing to the changed scope.
- Answer
An advance receipt may create a liability until the relevant performance occurs. Confirm the policy with the accountant.
12Glossary
- Project
- A defined piece of work with agreed scope, price and completion requirements.
- Commitment
- An agreement requiring future payment or work.
- Commitment register
- A list of financial obligations with amounts and expected payment dates.
- Gross profit
- Revenue minus direct delivery and product costs under the stated classification.
- Gross margin
- Gross profit divided by revenue, expressed as a percentage.
- Cash funding gap
- The cash required when related payments leave before enough receipts arrive.
- Payment term
- An agreement specifying when an amount must be paid.
- Deposit
- An advance payment governed by an agreement's terms.
- Milestone invoice
- An invoice for an agreed stage of work.
- Change order
- An agreed change to a project's scope, price or schedule.
- Client acceptance
- Evidence that the client agrees specified work or delivery has been completed under the contract.
- Variance
- The difference between an expected amount and an actual amount.
13Sources
Company examples use the accrual reports supplied on October 6, 2026. Report periods, selected totals and limits are recorded in the company reference. Examples labeled practice use hypothetical inputs.
- Syncro: Invoice payments: Payment records and contribution calculations supporting project analysis.
- OpenStax: Contribution margin: Payment records and contribution calculations supporting project analysis.

